Privacy, clearly stated.
This page explains what information Axura Development collects, why we collect it, how long we keep it, and the choices you have over your data when you use this website or contact us about a project.
Information We Collect
We collect information you choose to send us when you enquire about a project, ask for a free concept, email us, or otherwise contact Axura Development.
We also collect limited technical and usage information when you browse this website so we can keep the site secure, understand traffic, and improve performance.
- Contact details such as your name, email address, phone number, company name, and any details included in your enquiry.
- Project materials and communications you share with us, including files, copy, feedback, timelines, and design references.
- Technical data such as IP address, browser type, device information, pages visited, referral source, and interaction data collected through analytics or hosting tools.
How We Use Your Data
We use personal information to respond to enquiries, prepare proposals, deliver website projects, manage support, and communicate with you about work you have requested.
We may also use information to improve our website, prevent abuse, maintain security, keep records of client communications, and meet legal or tax obligations.
- Replying to contact requests and arranging discovery calls.
- Preparing concepts, quotes, statements of work, and client deliverables.
- Sending project updates, invoices, service messages, and support responses.
- Reviewing website performance and visitor behaviour to improve user experience and conversion flows.
Lawful Bases for Processing
Where UK GDPR or similar privacy laws apply, we rely on lawful bases including taking steps before entering into a contract, performing a contract, complying with legal obligations, and pursuing legitimate interests in operating and improving our business.
Where consent is required, such as for certain optional cookies or marketing activity, we will rely on consent and you can withdraw it later.
Retention and Security
We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including to manage enquiries, complete projects, maintain records, and comply with accounting or legal requirements.
We use reasonable technical and organisational measures to protect information. No website or storage system is completely risk-free, but we work to keep data appropriately secured.
Your Rights and Contact
Depending on where you are located, you may have rights to access, correct, delete, restrict, object to, or transfer certain personal information. You may also have the right to complain to a relevant data protection authority.
To make a privacy request or ask a question about this policy, email services@axuradevelopment.com. We may need to verify your identity before acting on a request.